My first podcast appearance

A few months ago David Perell emailed and asked if I'd like to be on his podcast, The North Star. He mentioned some of the other people he'd had on, so many of whom I admire, and I thought he had emailed the wrong person. But no, he had done his research and knew a lot about my preoccupations and obsessions.

David passed through San Francisco before this past holiday break on his way to Australia, and we chatted at my apartment for a night, much of which is captured in this podcast. I've had a small handful of invitations to be on podcasts, but it was always trickier when I was working given the varied concerns of corporate PR, and I always wanted to do my first podcast in person rather than remotely.

If you enjoy my work here at my site, perhaps you'd be game to sample me in another medium? We cover some of the topics I've covered here before, but we spend a bit more time on my personal history, anchoring those topics along my professional timeline. I had a lot of fun and hope to perhaps drop in on another podcast or two in 2018.

Beware the lessons of growing up Galapagos

In All the old rules about movie stardom are broken, part of Slate's 2017 Movie Club year end review, Amy Nicholson writes:

Lugging my $10 masterpiece back to the hotel, I thought about how most of the famous faces who represent the movies have been dead for 50 years. Marilyn’s smile sells shot glasses, clocks, calendars, posters, and shirts in stores from Sunset Boulevard to Buenos Aires, Tijuana to Taiwan. What modern actor could earn a seat at her table? The biggest stars of my lifetime—Julia Roberts, Brad Pitt, Nicolas Cage, Sandra Bullock—never graduated past magazine covers to souvenir magnets.

If Hollywood played by its old rules, I, Tonya’s Margot Robbie and Call Me by Your Name’s Armie Hammer should be huge stars. They’re funny, smart, self-aware, charismatic, and freakishly attractive. Yet, they feel like underdogs, and I’m trying to figure out why. Robbie has made intelligent choices. Her scene-stealing introduction as Leonardo DiCaprio’s trophy wife in Wolf of Wall Street. Her classic romantic caper with Will Smith in the underseen trifle, Focus. She even survived Suicide Squad with her dignity intact. In I, Tonya, she can’t outskate being miscast as Tonya Harding, but bless her heart for trying. As for Hammer, Kameron, your review of Call Me by Your Name called him, “royally handsome,” which seems right. He’s as ridiculously perfect as a cartoon prince, and I loved how Luca Guadagnino made a joke of how outlandish the 6-foot-5 blond looks in the Italian countryside. Whether he’s unfurling himself from a tiny Fiat or stopping conversation with his gangly dance moves, he can’t blend in—and good on him and Guadagnino for embracing it.
 

But even if Robbie and Hammer each claim an Oscar nomination this year, I suspect they’ll stay stalled out in this strange time when great actors are simply supporting players in a superhero franchise. I’m fascinated by Robbie and Hammer because they’re like fossils of some alpha carnivore that should have thrived. Does anyone else feel like the tectonic plates under Hollywood have shifted and we’re now staring at the evidence that everything we know is extinct? It’s not just that the old rules have changed—no new rules have replaced them. No one seems to know what works.

Nicholson goes on to cite Will Smith, who once had huge hits seemingly with every movie he made and who is now on a long cold streak.

I'm wary of all conclusions drawn about media in the scarcity age, including the idea that people went to see movies because of movie stars. It's not that Will Smith isn't charismatic. He is. But I suspect Will Smith was in a lot of hits in the age of scarcity in large part because there weren't a lot of other entertainment options vying for people's attention when Independence Day or something of its ilk came out, like clockwork, to launch the summer blockbuster season.

The same goes for the general idea that any one star was ever the chief engine for a film's box office. If the idea that people go see a movie just to see any one star was never actually true, we can stop holding the modern generation of movie stars to an impossible standard.

The same mistake, I think, is being made about declining NFL ratings. Owners blame players kneeling for the national anthem, but here's my theory: in an age of infinite content, NFL games measure up poorly as entertainment, especially for a generation that grew up with smartphones and no cable TV and thus little exposure to American football. If I weren't in two fantasy football leagues with friends and coworkers, I would not have watched a single game this season, and that's a Leftovers-scale flash-forward twist for a kid who once recorded the Superbowl Shuffle to cassette tape off a local radio broadcast just to practice the lyrics.

If you disregard any historical romantic notions and examine the typical NFL football game, it is mostly dead time (if you watch a cut-down version of a game using Sunday Ticket, only about 30 minutes of a 3 to 3.5 hr game involves actual game action), with the majority of plays involving action of only incremental consequence, whose skill and strategy on display are opaque to most viewers and which are explained poorly by a bunch of middle-aged white men who know little about how to sell the romance of the game to a football neophyte. Several times each week, you might see a player hit so hard that they lie on the ground motionless, or with their hands quivering, foreshadowing a lifetime of pain, memory loss, and depression brought on by irreversible brain damage. If you tried to pitch that show concept just on its structural merits you'd be laughed out of the room in Hollywood.

Cultural products must regenerate themselves for each successive age and generation or risk becoming like opera or the symphony is today. I had season tickets to the LA Phil when I lived in Los Angeles, and I brought a friend to the season opener one year. A reporter actually stopped us as we walked out to interview us about why we were there, so mysterious it was to see two attendees who weren't old enough to have been contemporaries of the composer of the music that night (Mahler).

Yes, football has been around for decades, but most of those were in an age of entertainment scarcity. During that time the NFL capitalized on being the only game in town on Sundays, capturing an audience that passed on the game and its liturgies to their children. Football resembles a religion or any other cultural social network; humans being a tribal creature, we find products that satisfy that need, and what are professional sports leagues but an alliance of clans who band together for the network effects of ritual tribal warfare?

Because of its long incubation in an era of low entertainment competition, the NFL built up massive distribution power and enormous financial coffers. That it is a cultural product transmitted by one generation to the next through multiple channels means it's not entirely fair to analyze it independent of its history; cultural products have some path dependence.

Nevertheless, even if you grant it all its tailwinds, I don't trust a bunch of rich old white male owners who grew up in such favorable monopolistic conditions to both understand and adapt in time to rescue the NFL from continued decline in cultural relevance. They are like tortoises who grew up in the Galapagos Islands, shielded on all sides from predators by the ocean, who one day see the moat dry up, connecting them all of a sudden to other continents where an infinite variety of fast-moving predators dwell. I'm not sure the average NFL owner could unlock an iPhone X, let alone understand the way its product moves through modern cultural highways.

Other major sports leagues are in the same boat though most aren't as oblivious as the NFL. The NBA has an open-minded commissioner in Adam Silver and some younger owners who made their money in technology and at least have one foot in modernity. As a sport, the NBA has some structural advantages over other sports (for example, player faces are visible rather than hidden under helmets), but the league also helps by allowing highlights of games to be clipped and shared on social media and by encouraging its players to cultivate more authentic public personas that act as additional narrative fodder for audiences.

I remember sitting in a meeting with some NFL representatives as they outlined a long list of their restrictions for how their televised games could be remixed and shared by fans on social media. Basically, they wanted almost none of it and would pursue take-downs through all the major social media companies.

Make no mistake, one possible successful strategy in this age of abundant media is to double down on scarcity. It's often the optimal strategy for extracting the maximum revenue from a motivated customer segment. Taylor Swift and other such unicorns can only release their albums on CD for a window to maximize financial return from her superfans before releasing the album on streaming services, straight from the old media windowing playbook.

However, you'd better be damn sure your product is unique and compelling to dial up that tactic because the far greater risk in the age of abundance is that you put up walls around your content and set up a bouncer at the door and no one shows up because there are dozens of free clubs all over town with no cover charge.

Sports have long had one massive advantage in production costs over scripted entertainment like TV and movies, and that is that their narrative engine is a random number generator (RNG). If you want to produce the next hot streaming series, you have to pay millions of dollars to showrunners and writers to generate some narrative.

In sports, the narrative is embedded in the rules of the game. Some players will compete, and someone will win. It's the same script replayed every night, but the RNG produces infinite variations that then spin off infinite variations of the same narratives for why a game turned out one way or the other, just as someone has to make up a story every day to explain why the stock market went up or down. At last check, RNG hadn't found representation with CAA or WME or UTA and thus its services remain free.

Unfortunately for major sports, this advantage is now a weakness as sports narrative is much more brittle than its entertainment counterparts. Narrative is a hedge against disaggregation and unbundling, and that is a critical moat in this age of social media and the internet.

One way to measure entertainment value on this dimension is to ask whether you can read a summary of a narrative and enjoy it almost as much as consuming the original narrative in its native medium. My classic test of this is for movies and TV shows. If you can enjoy a movie just as much by reading the Wikipedia plot summary as by watching it, or if you can enjoy a TV shows almost as much by reading a recap than by bingeing it on your sofa, then it wasn't really that great a movie or TV show to begin with.

Instead of watching the entire last season of Game of Thrones when it returns in 2019, I offer you the alternative of just reading textual recaps to your hearts content online. Is that as enticing an alternative as actually watching all six or seven episodes? You'll ingest all the plot details either way, but for the vast majority of fans this would be a gut-wrenching downgrade.

My other test of narrative value is a variant of the previous compression test. Can you enjoy something just as much by just watching a tiny fraction of the best moments? If so, the narrative is brittle. If you can watch just the last scene of a movie and get most or all the pleasure of watching the whole thing, the narrative didn't earn your company for the journey.

Much more of sports fails this second test than many sports fans realize. I can watch highlights of most games on ESPN or HouseofHighlights on Instagram and extract most of the entertainment marrow and cultural capital of knowing what happened without having to sit through three hours of mostly commercials and dead time. That a game can be unbundled so easily into individual plays and retain most of its value to me might be seen as a good thing in the age of social media, but it's not ideal for the sports leagues if those excerpts are mostly viewed outside paywalls.

This is the bind for major sports leagues. On the one hand, you can try to keep all your content inside the paywall. On the other hand, doing so probably means you continue hemorrhaging  cultural share. This is the eternal dilemma for all media companies in the age of infinite content.

Two nights ago, I watched a clip of multiple angles of Tua Tagovailoa ripping a laser beam of a pass to win the National Championship for Alabama. I didn't watch it live, or on ESPN. I watched it on HouseofHighlights on Instagram, where, instead of hearing some anchor on Sportscenter basically tell me what I can see with my own eyes, the video spins around after a moment to reveal the stunned face of the fan who just witnessed the pass live, reaction videos being a new sort of genre which allows a person in the video to act as the emoji reaction caption from within the video itself, speaking a visual language that most young people of this YouTube/Snapchat generation are already familiar with but which traditional media doesn't notice, let alone grok.

This disaggregation problem extends to ESPN, currently still the 400 pound gorilla in the sports media jungle (reminder, there are no 800 lb gorillas). The network suspended Jemele Hill for tweeting something negative about Trump, using the same playbook as the NFL, who threatened players with suspension for kneeling for the national anthem. Both believed these actions on the part of their talent were harming the value of their product.

The irony is that if both ESPN and the NFL had let these things play out naturally, I suspect at worst it would have been neutral, and at best it might have increased their ratings. For the NFL, the ties to modern movements for social justice might have kept the league and its games in the national conversation and made it tangentially relevant to the next generation. The most culturally relevant bit of Sportscenter today may just be the Sportscenter Top 10, as athletes who make a stunning play routinely tell reporters they are excited to see if they'll be featured on that evening's roundup of the top 10 plays.

Unfortunately, many athletes already see an appearance in HouseofHighlights as the social media alternative to appearing in the Sportscenter Top 10. If you follow top athletes on Instagram, you can see which of them favorite posts on HouseofHighlights. Lebron James routinely favorites posts, as do many other stars. Since many of those athletes follow each other on Instagram, that feature of Instagram produces common knowledge. It's not just that Donovan Mitchell knows that Lebron James favorited a HouseofHighlights clip of him dunking, it's that Mitchell knows that James knows that Mitchell knows and so on.

For ESPN, hewing to the idea that only highlights presented dispassionately or games broadcast respectfully are key to their value is a risky one. Not that they haven't generated a ton of wealth from doing so, and not that TV broadcast rights to major sports aren't still extremely valuable, but those are much more fixed commodities, available to the highest bidder, and ones whose value are close to their peaks, if not past them. This can't be a complete surprise within the four walls of their corporate offices given how much salary and air time they devote to blowhards like Stephen A. Smith and Skip Bayless, but their hesitance to lean into cultivating more original voices will haunt them in the long run. The average caption on an Instagram clip of a major sports league highlight is about twice as likely to be fresh and contextually humorous to a young person than any amount of generic sportscaster hooey spouted on ESPN.

This vulnerability extends to their online presences. I still visit ESPN.com on the web and on my mobile devices to get my sports news roundup each day, but sometime in the past few years, the designs of all these presences shifted dramatically. Gone was a hierarchical layout with different sized headlines and groupings of stories. In its place is a long center gutter of updates from a variety of sports leagues, in modern news feed style.

One can see why they went this way, it made ESPN more current, allowing them to push the latest stories to the top of the page to compete with people getting more current updates from Twitter and other social media sites. For a smartphone, in particular, with its limited screen space, it's not easy to block content into multiple sections on one page.

However, the moment you copy someone else's design, you've shifted the terms of the debate in their favor. In a previous era, ESPN's visually distinct information hierarchy set itself up as the authority on what stories mattered. In the new design, what matters skews towards what's the last thing to happen. It's all flow.

To some extent, in our hyper-personalized world, the era of any media entity deciding what stories matter more than others was always going to decline from what might be seen now as a temporary heyday. I care more about Chicago sports teams and Stanford given my background, so having those elements given more prominence was a notable improvement in the site's newly personalized design. Still, what is lost is that sense of authority, that ESPN sets the terms of the debate. Humans remain a social animal, and we take cues about what matters from our each other, including our media entities. ESPN has ceded more and more of the work of determining our sports Schelling points to other entities.

While this may sound grim, the major sports, their respective leagues, and ESPN all have a fairly solid near term window. For one thing, sports is still the highest volume, highest popularity real-time entertainment. As such, it remains a linchpin of many entertainment packages including cable bundles, and so we'll see various media companies pouring money into it until it can't hold things together anymore. We may even see the prices bid even higher for some time as often happens for assets being milked for their last but fleeting window of cultural scarcity.

A second and less discussed factor is that most young tech CEO's don't know the first thing about sports. They, like a sizable part of Silicon Valley (the group that tweets #sportsball whenever Twitter is inundated with reactions to some notable sports event), grew up with other interests. Without that intuitive sense of sports' place in culture, they aren't as attuned to the opportunities in that category.

This provides the leagues opportunities to swindle the tech companies for a while longer, an example being the rights to stream Thursday Night Football, which a series of tech companies from Yahoo to Twitter to Amazon have (probably) overpaid for the last few seasons. As Patrick Stewart said in L.A. Story, "You think with a statement like this you can have the duck?!" The chef says, "He can have the chicken!" Thursday Night Football is zee chicken of the NFL broadcast portfolio, but the restaurant is still called L'Idiot.

This happened for tech companies when they tried to add film and television to their portfolio, too. They routinely paid fortunes for the rights to back seasons of shows that are no longer relevant anymore. When I was at Hulu, I could only shake my head when I heard the asking price for all the back seasons of Seinfeld. Years later, long after I'd left, Hulu paid multiples of that. The cultural decay curve for content in this age of abundance is accelerating by the day, and there is no equivalent of botox to ward it off.

Given market feedback, however, such temporary arbitrage never lasts long. The days of the NFL strong-arming its partners to overpay for the most meager of rights are coming to an end. The thing about setting up a moat around your content is that the moment your cultural value crosses its peak, the moat becomes a set of prison bars. The flywheel loop can turn just as furiously counter-clockwise as clockwise.

And one of these days, a tech company will look at ESPN's homepage and notice how much it looks like their own. If they just put a bit more structure around it, could they satisfy that sports itch for their captive audience which already check in with them multiple times a day?

It seems implausible today, but look at what happened in film and television. For the longest time, so many tech companies were guilty of exactly what Hollywood accused them of, not understanding how film and television is made and marketed, how that industry creates demand for its product. Like all engineering led-cultures, Silicon Valley suspected Hollywood of not being data-driven enough, and many suspected that upstream process failures were responsible for failed releases. Half a film's budget is spent on prints and marketing? What a waste! (Engineers despise marketing.)

Forget that most of these people in tech had never been on a film set, or sat inside a writer's room, or seen the volumes of market research done before any film's release. It's all just content, let's just crowd source some alternatives. Or, if we produce some premium content, what's needed is earlier crowd-sourced feedback. Hundreds of millions of dollars were wasted before Silicon Valley realized they didn't know what they were doing.

Fortunately, all it cost them was some money and some time, something most of the incumbents have a surplus of. Now they write checks to creatives in Hollywood and leave them alone to do what they do very well already. Machine learning improves with data even when the algorithms are off, and so do most tech companies.

I am a lifelong lover of media in all its forms, and sports in particular was central to how I assimilated into America. It has long served as cultural connective tissue between me and friends, family, and strangers. But if I had an easy way to short all the major sports leagues over the next decade, I would. Nostalgia serves many purposes, but its most dangerous one is wrapping us in a memory of a time when we were still relevant.

Drawing invisible boundaries in conversational interfaces

One of the things anyone who has worked on textual conversation interfaces, like chatbots, will tell you is that the challenge is dealing with the long tail of crazy things people will type. People love to abuse chatbots. Something about text-based conversation UI's invites Turing tests. Every game player remembers the moment they first abandoned their assigned mission in Grand Theft Auto to start driving around the city crashing into cars, running over pedestrians, just to exercise their freedom and explore just what happens when they escape the plot mechanic tree.

However, this type of user roaming or trolling happens much less with voice interfaces. Sure, the first time a user tries Siri or Alexa or whatever Google's voice assistant is called (it really needs a name, IMO, to avoid inheriting everything the word "Google" stands for), they may ask something ridiculous or snarky. However, that type of rogue input tends to trail off quickly, whereas it doesn't in textual conversation UI's.

I suspect some form of the uncanny valley and blame the affordances of text interfaces. Most text conversation UI's are visually indistinguishable from those of a messaging UI used to communicate primarily with other human beings. Thus it invites the user to probe its intelligence boundaries. Unfortunately, the seamless polish of the UI isn't matched by the capabilities of chatbots today, most of which are just dumb trees.

On the other hand, none of the voice assistants to date sounds close to replicating the natural way a human speaks. These voice assistants may have more human timbre, but the stiff elocution, the mispronunciations, the frequent mistakes in comprehension, all quickly inform the user that what they are dealing with is something of quite limited intelligence. The affordances draw palpable, if invisible, boundaries in the user's mind, and they quickly realize the low ROI on trying anything other than what is likely to be in the hard-coded response tree. In fact, I'd argue that the small jokes that these UI's insert, like answering random questions like "what is the meaning of life?" may actually set these assistants up to disappoint people even more by encouraging more such questions the assistant isn't ready to answer (I found it amusing when Alexa answered my question, "Is Jon Snow dead?" two seasons ago, but then was disappointed when it still had the same abandoned answer a season later, after the question had already been answered by the program months ago).

The same invisible boundaries work immediately when speaking to one of those automated voice customer service menus. You immediately know to speak to these as if you're addressing an idiot who is also hard of hearing, and the goal is to complete the interaction as quickly as possible, or to divert to a human customer service rep at the earliest possible moment.

[I read on Twitter that one shortcut to get to a human when speaking to an automated voice response system is to curse, that the use of profanity is often a built-in trigger to turn you over to an operator. This is both an amusing and clever design but also feels like some odd admission of guilt on the part of the system designer.]

It is not easy, given the simplicity of textual UIs, to lower the user's expectations. However, given where the technology is for now, it may be necessary to erect such guardrails. Perhaps the font for the assistant should be some fixed-width typeface, to distinguish it from a human. Maybe some mechanical sound effects could convey the robotic nature of the machine writing the words, and perhaps the syntax should be less human in some ways, to lower expectations.

One of the huge problems with voice assistants, after all, is that the failures, when they occur, feel catastrophic from the user perspective. I may try a search on Google that doesn't return the results I want, but at least something comes back, and I'm usually sympathetic to the idea that what I want may not exist in an easily queryable form on the internet. However, though voice assistant errors occur much less frequently than before, when they do, it feels as if you're speaking to a careless design, and I mean careless in all sense of the word, from poorly crafted (why didn't the developer account for this obvious query) and uncaring (as in emotionally cold).  

Couples go to counseling over feeling as if they aren't being heard by each other. Some technology can get away with promising more than they can deliver, but when it comes to tech that is built around conversation, with all the expectations that very human mode of communication has accrued over the years, it's a dangerous game. In a map of the human brain, the neighborhoods of "you don't understand" and "you don't care" share a few exit ramps.

10 more browser tabs

Still trying to clear out browser tabs, though it's going about as well as my brief flirtation with inbox zero. At some point, I just decided inbox zero was a waste of time, solving a problem that didn't exist, but browser tab proliferation is a problem I'm much more complicit in.

1. Why the coming-of-age narrative is a conformist lie

From a more sociological perspective, the American self-creation myth is, inherently, a capitalist one. The French philosopher Michel Foucault theorised that meditating and journalling could help to bring a person inside herself by allowing her, at least temporarily, to escape the world and her relationship to it. But the sociologist Paul du Gay, writing on this subject in 1996, argued that few people treat the self as Foucault proposed. Most people, he said, craft outward-looking ‘enterprising selves’ by which they set out to acquire cultural capital in order to move upwards in the world, gain access to certain social circles, certain jobs, and so on. We decorate ourselves and cultivate interests that reflect our social aspirations. In this way, the self becomes the ultimate capitalist machine, a Pierre Bourdieu-esque nightmare that willingly exploits itself.
 
‘Growing up’ as it is defined today – that is, as entering society, once and for all – might work against what is morally justifiable. If you are a part of a flawed, immoral and unjust society (as one could argue we all are) then to truly mature is to see this as a problem and to act on it – not to reaffirm it by becoming a part of it. Classically, most coming-of-age tales follow white, male protagonists because their integration into society is expected and largely unproblematic. Social integration for racial, sexual and gender minorities is a more difficult process, not least because minorities define themselves against the norm: they don’t ‘find themselves’ and integrate into the social context in which they live. A traditional coming-of-age story featuring a queer, black girl will fail on its own terms; for how would her discovering her identity allow her to enter a society that insists on marginalising identities like hers? This might seem obvious, but it very starkly underscores the folly of insisting on seeing social integration as the young person’s top priority. Life is a wave of events. As such, you don’t come of age; you just age. Adulthood, if one must define it, is only a function of time, in which case, to come of age is merely to live long enough to do so.
 

I've written about this before, but almost always, the worst type of film festival movie is about a young white male protagonist coming of age. Often he's quiet, introverted, but he has a sensitive soul. As my first year film school professor said, these protagonists are inert, but they just "feel things." Think Wes Bentley in American Beauty filming a plastic bag dancing in the wind for fifteen minutes with a camcorder, then showing it to a girl as if it's Citizen Kane.

If they have any scars or wounds, they are compensated for with extreme gifts. Think Ansel Elgort in Baby Driver; cursed with tinnitus since childhood, he listens to music on a retro iPod (let's squeeze some nostalgic product placement in here, what the hell, we're also going to give him a deaf black foster father to stack the moral cards in his favor, might as well go all the way) and is, that's right, the best getaway driver in the business.

Despite having about as much personality as a damp elephant turd, their beautiful souls are both recognized and extracted by a trope which this genre of film invented just for this purpose, the manic pixie dream girl.

[Nathan Rabin, who invented the term manic pixie dream girl, has since disavowed the term as sometimes misogynist, and it can be applied too broadly like a hammer seeking nails, but it doesn't undo the reality that largely white male writing blocs, from guilds to writer's rooms, aren't great at writing women or people of color with deep inner lives.]

This is tangential to the broader point, that the coming-of-age story as a genre is, in and of itself, a lie. It reminds me of the distinction between Finite and Infinite Games, the classic book from James Carse. The Hollywood film has always promised a finite game, and thus it's a story that must have an ending. Coming-of-age is an infinite game, or at least until death, and so we should all be skeptical of its close-ended narrative.

(h/t Michael Dempsey)

2. Finite and Infinite Games and The Confederate

This isn't a browser tab, really, but while I'm on the topic of Carse's Finite and Infinite Games, a book which provides a framework with which so much of the world can be bifurcated, and while I'm thinking about the white male dominated Hollywood profession, I can't help but think of the TV project The Confederate, by the showrunners of Game of Thrones.

"White people” is seen by many whites as a pejorative because it lowers them to a racial class whereas before they were simply the default. They are not accustomed to having spent their entire lives being named in almost every piece of culture as a race, the way women, people of color, and the union of the two are, every single day, by society and culture.

All Lives Matter retort to Black Lives Matter is to pretend that we're all playing the same finite game when almost everyone who are losers in that game know it is not true. Blacks do not feel like they “won” the Civil War; every day today they live with the consequences and the shadow of America's founding racism, every day they continue to play a game that is rigged against them. That is why Ta Nehisi Coates writes that the question of The Confederate is a lie, and that only the victors of this finite game of America would want to relitigate the Civil War in some Alt History television show for HBO. It's as if a New England Patriot fan asked an Atlanta Falcons fan to watch last year's Super Bowl again, with Armie Hammer playing Tom Brady.

“Give us your poor, your huddled” is a promise that the United States is an infinite game, an experiment that struggles constantly towards bettering itself, evening the playing field, such that even someone starting poor and huddled might one day make a better life and escape their beginning state. That is why Stephen Miller and other white nationalists spitting on that inscription on the Statue of Liberty is so offensive, so dangerous.

On society, Carse writes:

The prizes won by its citizens can be protected only if the society as a whole remains powerful in relation to other societies. Those who desire the permanence of their prizes will work to sustain the permanence of the whole. Patriotism in one or several of its many forms (chauvinism, racism, sexism, nationalism, regionalism) is an ingredient in all societal play. 
 
Because power is inherently patriotic, is is characteristic of finite players to seek a growth of power in a society as a way of increasing the power of a society.
 

Colin Kaepernick refusing to stand for the National Anthem is seen as unpatriotic by many in America, including the wealthy white owners of such teams, which is not surprising, as racism is a form of patriotism, per Carse, and part and parcel of American society when defined as a finite game.

Donald Trump and his large adult sons are proof of just how powerful the inheritance of title and money are in America, and the irony that they are elected by those who feel that successive rounds of finite games have started to be rigged against them is not lost on anyone, not even, I suspect, them. One could argue they need to take a lesson from those oppressed for far longer as to how a turn to nihilism works out in such situations.

Those attacking Affirmative Action want to close off the American experiment and turn it into a series of supposedly level finite games because they have accumulated a healthy lead in this game and wish to preserve it in every form.

White nationalists like Trump all treat America as not just a finite game, but a zero sum finite game. The idea of immigrants being additive to America, to its potential, its output, is to treat America as an infinite game, open-ended. The truth lies, as usual, between the poles, but closer to the latter.

Beware the prophet who comes with stories of zero-sum games, or as Jim Collins once wrote, beware the "tyranny of the or." One of my definitions of leadership is the ability to turn zero-sum into positive sum games.

3. Curb Your Enthusiasm is Running Out of People to Offend

Speaking of fatigue with white male protagonists:

But if Larry David’s casual cruelty mirrors the times more than ever, the show might still fit awkwardly in the current moment. Watching the première of Season 9 on Sunday night, I kept thinking of a popular line from George Costanza, David’s avatar on “Seinfeld”: “You know, we’re living in a society!” Larry, in this first episode of the season, seems to have abandoned society altogether. In the opening shot, the camera sails over a tony swath of L.A., with no people and only a few cars visible amid the manicured lawns and terra-cotta roofs. It descends on Larry’s palatial, ivy-walled house, where he showers alone, singing Mary Poppins’s “A Spoonful of Sugar” and bludgeoning a bottle of soap. (Its dispenser pump is broken—grounds for execution under the David regime.) He’s the master of his domain, yes, but only by default: no one else is around.
 
“Curb” has always felt insulated, and a lot of its best jokes are borne of the fact that Larry’s immense wealth has warped his world view over the years. (On the most recent season he had no compunction about spending a princely sum on Girl Scout Cookies, only to rescind the order out of spite.) But the beginning of Season 9 offers new degrees of isolation. Like a tech bro ensconced in a hoodie and headphones, Larry seems to have removed himself almost entirely from public life. Both “Curb” and “Seinfeld” like to press the limits of etiquette and social mores, but the latter often tested these on subway cars and buses, in parks or on the street. Much of “Curb,” by contrast, unfolds in a faceless Los Angeles of air-conditioned mansions, organic restaurants, and schmoozy fund-raisers, a long chain of private spaces. The only time Larry encounters a true stranger, it’s in the liminal zone between his car and the lobby of Jeff’s office. She’s a barber on her way to see Jeff at work—even haircuts happen behind closed doors now.
 

Groundhog Day, one of the great movies, perhaps my favorite Christmas movie of all time, has long been regarded a great Buddhist parable

Groundhog Day is a movie about a bad-enough man—selfish, vain, and insecure—who becomes wise and good through timeless recurrence.
 

If that is so, then Curb Your Enthusiasm is its dark doppelganger, a parable about the dark secret at the heart of American society, that no person, no matter how selfish, vain, and petty, can suffer the downfall necessary to achieve enlightenment, if he is white and a man. 

In this case, he is a successful white man in Hollywood, Larry David, and each episode of Curb Your Enthusiasm is his own personal Groundhog Day. Whereas Bill Murray wakes up each morning to Sonny and Cher, trapped in Punxsutawney, Pennsylvania, around small town people he dislikes, in a job he feels superior to, Larry David wakes up each morning in his Los Angeles mansion, with rewards seemingly only proportionate to the depths of his pettiness and ill humor. Every episode, he treats all the friends and family around him with little disguised disdain, and yet the next episode, he wakes up in the mansion again.

Whereas Bill Murray eventually realizes the way to break out of his loop is to use it for self-improvement, Larry David seems to be striving to fall from grace by acting increasingly terrible and yet finds himself back in the gentle embrace of his high thread count sheets every morning.

Curb Your Enthusiasm has its moments of brilliance in its minute dissection of the sometimes illogical and perhaps fragile bonds of societal goodwill, and its episode structure is often exceedingly clever, but I can't help watching it now as nothing more than an acerbic piece of performance art, with all the self absorption that implies.

Larry David recently complained about the concept of first world problems, which is humorous, as it's difficult to think of any single person who has done as precise a job educating the world on what they are.

[What about Harvey Weinstein and Louis C.K., you might ask? Aren't they Hollywood royalty toppled from lofty, seemingly untouchable perches? The story of how those happened will be the subject of another post, because the mechanics are so illuminating.]

4. Nathan for You

I am through season 2 of Nathan for You, a Comedy Central show that just wrapped its fourth and final season. We have devalued the term LOL with overuse, but no show has made me literally laugh out loud by myself, on the sofa, as this, though I've grinned in pleasure at certain precise bits of stylistic parody of American Vandal.

Nathan Fielder plays a comedic version of himself. In the opening credits, he proclaims:

My name is Nathan Fielder, and I graduated from one of Canada's top business schools with really good grades [NOTE: as he says this, we see a pan over his transcript, showing largely B's and C's]. Now I'm using my knowledge to help struggling small business owners make it in this competitive world.
 

If you cringed while watching a show like Borat or Ali G, if you wince a bit when one of the correspondents on The Daily Show went to interview some stooge, you might believe Nathan For You isn't, well, for you. However, the show continues to surprise me.

For one thing, it's a deeply useful reminder of how difficult it is for physical retailers, especially mom and pop entrepreneurs, to generate foot traffic. That they go along with Fielder's schemes is almost tragic, but more instructive.

For another, while almost every entrepreneur is the straight person to Fielder's clown, I find myself heartened by how rarely one of them just turns him away outright. You can see the struggle on each of their faces, as he presents his idea and then stares at them for an uncomfortably long silence, waiting for them to respond. He never breaks character. Should they just laugh at him, or throw him out in disgust? It almost never happens, though one private investigator does chastise Fielder for being a complete loser.

On Curb Your Enthusiasm, Larry David's friends openly call him out for his misanthropy, yet they never abandon him. On Nathan For You, small business owners almost never adopt Fielder's ideas at the end of the trial. However, they almost never call him out as ridiculous. Instead, they try the idea with a healthy dose of good nature at least once, or at least enough to capture an episode's worth of material.

In this age of people screaming at each other over social media, I found this reminder of the inherent decency of people in face to face situations comforting and almost reassuring. Sure, some people are unpleasant both online and in person, and some people are pleasant in person and white supremacists in private.

But some people try to see the best in each other, give others the benefit of the doubt, and on such bonds a civil society are maintained. That this piece of high concept art could not fence in the humanity and real emotion of all the people participating, not even that of Fielder, is a bit of pleasure in this age of eye-rolling cynicism.

[Of course, these small business owners are aware a camera is on them, so the Heisenberg Principle of reality television applies. That a show like this, which depend on the subjects not knowing about the show, lasted four full seasons is a good reminder of how little-watched most cultural products are in this age of infinite content.]

BONUS CONTENT NO ONE ASKED FOR: Here is my Nathan for You idea: you know how headline stand-up comedians don't come on stage to perform until several lesser known and usually much lousier comics are trotted out to warm up the crowd? How, if you attend the live studio taping of a late night talk show like The Daily Show or The Tonight Show, some cheesy comic comes out beforehand to get your laugh muscles loose, your vocal chords primed? And when the headliner finally arrives, it comes as sweet relief?

What if there were an online dating service that provided such a warm-up buffoon for you? That is, when you go on a date, before meeting your date, first the service sends in a stand-in who is dull, awkward, a turn off in every way possible? But a few minutes into what seems to be a disastrous date, you suddenly show up and rescue the proceedings?

It sounds ridiculous, but this is just the sort of idea that Nathan for You would seem to go for. I haven't watched seasons 3 and 4 yet, so if he does end up trying this idea in one of those later episodes, please don't spoil it for me. I won't even be mad that my idea was not an original one, I'll be so happy to see actual footage of it in the field.

5. The aspect ratio of 2:00 to 1 is everywhere

I first read the case for 2:00 to 1 as an aspect ratio when legendary cinematographer Vittorio Storaro advocated for it several years ago. He anticipated a world where most movies would have a longer life viewed on screens at home than in movie theaters, and 2:00 to 1, or Univisium, is halfway between the typical 16:9 HDTV aspect ratio and Panavision, or 2:35 to 1.

So many movies and shows use 2:00 to 1 now, and I really prefer it to 16:9 for most work.

6. Tuning AIs through captchas

Most everyone has probably encountered the new popular captcha which displays a grid of photos and asks you to identify which contain a photo of a store front. I just experienced it recently signing up for HQTrivia. This breed of captcha succeeds the wave of captchas that showed photos of short strings of text or numbers and asked you to type in what you saw, helping to train AIs trying to learn to read them. There are variants of the store front captcha: some ask you to identify vehicles, others to identify street signs, but the speculation is that Google uses these to train the "vision" of its self-driving cars.

AI feels like magic when it works, but underrated is the slow slog to take many AI's from stupid to competent. It's no different than training a human. In the meantime, I'm looking forward to being presented with the captcha that shows two photos, one of a really obese man, the other of five school children, with this question above them: "If you had to run over and kill the people in one of these photos, which would you choose?"

7. It's Mikaela Shiffrin profile season, with this one in Outside and this in the New Yorker

I read Elizabeth Weil's profile of Shiffrin in Outside first:

But the naps: Mikaela not only loves them, she’s fiercely committed to them. Recovery is the most important part of training! And sleep is the most important part of recovery! And to be a champion, you need a steadfast loyalty to even the tiniest and most mundane points. Mikaela will nap on the side of the hill. She will nap at the start of the race. She will wake up in the morning, she tells me after the gym, at her house, while eating some pre-nap pasta, “and the first thought I’ll have is: I cannot wait for my nap today. I don’t care what else happens. I can’t wait to get back in bed.”
 
Mikaela also will not stay up late, and sometimes she won’t do things in the after­noon, and occasionally this leads to more people flipping out. Most of the time, she trains apart from the rest of the U.S. Ski Team and lives at home with her parents in Vail (during the nine weeks a year she’s not traveling). In the summers, she spends a few weeks in Park City, Utah, training with her teammates at the U.S. Ski and Snowboard Center of Excellence. The dynamic there is, uh, complicated. “Some sports,” Mikaela says, “you see some athletes just walking around the gym, not really doing anything, eating food. They’re first to the lunchroom, never lifting weights.”
 

By chance, I happened to be reading The Little Book of Talent: 52 Tips for Improving Your Skills by Daniel Coyle, and had just read tips that sounded very familiar to what was mentioned here.

More echoes of Coyle's book in The New Yorker profile:

My presumption was that her excellence was innate. One sometimes thinks of prodigies as embodiments of peculiar genius, uncorrupted by convention, impossible to replicate or reëngineer. But this is not the case with Shiffrin. She’s as stark an example of nurture over nature, of work over talent, as anyone in the world of sports. Her parents committed early on to an incremental process, and clung stubbornly to it. And so Shiffrin became something besides a World Cup hot shot and a quadrennial idol. She became a case study. Most parents, unwittingly or not, present their way of raising kids as the best way, even when the results are mixed, as such results usually are. The Shiffrins are not shy about projecting their example onto the world, but it’s hard to argue with their findings. “The kids with raw athletic talent rarely make it,” Jeff Shiffrin, Mikaela’s father, told me. “What was it Churchill said? Kites fly higher against a headwind.”
 

So it wasn't a real surprise to finally read this:

The Shiffrins were disciples of the ten-thousand-hours concept; the 2009 Daniel Coyle book “The Talent Code” was scripture. They studied the training methods of the Austrians, Alpine skiing’s priesthood. The Shiffrins wanted to wring as much training as possible out of every minute of the day and every vertical foot of the course. They favored deliberate practice over competition. They considered race days an onerous waste: all the travel, the waiting around, and the emotional stress for two quick runs. They insisted that Shiffrin practice honing her turns even when just skiing from the bottom of the racecourse to the chairlift. Most racers bomb straight down, their nonchalance a badge of honor.
 

Coyle's book, which I love for its succinct style (it could almost be a tweetstorm if Twitter had slightly longer character limits, each tip is averages one or two paragraphs long), is the books I recommend to all parents who want their kids to be really great at something, and not just sports.

Much of the book is about the importance of practice, and what types of practice are particularly efficient and effective.

Jeff Shiffrin said, “One of the things I learned from the Austrians is: every turn you make, do it right. Don’t get lazy, don’t goof off. Don’t waste any time. If you do, you’ll be retired from racing by the time you get to ten thousand hours.”
 
“Here’s the thing,” Mikaela told me one day. “You can’t get ten thousand hours of skiing. You spend so much time on the chairlift. My coach did a calculation of how many hours I’ve been on snow. We’d been overestimating. I think we came up with something like eleven total hours of skiing on snow a year. It’s like seven minutes a day. Still, at the age of twenty-two, I’ve probably had more time on snow than most. I always practice, even on the cat tracks or in those interstitial periods. My dad says, ‘Even when you’re just stopping, be sure to do it right, maintaining a good position, with counter-rotational force.’ These are the kinds of things my dad says, and I’m, like, ‘Shut up.’ But if you say it’s seven minutes a day, then consider that thirty seconds that all the others spend just straight-lining from the bottom of the racecourse to the bottom of the lift: I use that part to work on my turns. I’m getting extra minutes. If I don’t, my mom or my coaches will stop me and say something.”
 

Bill Simmons recently hosted Steve Kerr for a mailbag podcast, and part I is fun to hear Kerr tell stories about Michael Jordan. Like so many greats, Jordan understood that the contest is won in the sweat leading up to the contest, and his legendary competitiveness elevated every practice and scrimmage into gladiatorial combat. As Kerr noted, Jordan single-handedly was a cure for complacency for the Bulls. 

He famously broke down some teammates with such intensity in practice that they were driven from the league entirely (remember Rodney McCray?). Everyone knows he once punched Steve Kerr and left him with a shiner during a heated practice. The Dream Team scrimmage during the lead in to the 1992 Olympics, in which the coaches made Michael Jordan one captain, Magic Johnson the other, is perhaps the single sporting event I most wish had taken place in the age of smartphones and social media.

What struck me about the Shiffrin profiles, something Coyle notes about the greats, is how many of the lives of the great ones are unusually solitary, spent in deliberate practice on their own, apart from teammates. It's obviously amplified for individual sports like tennis and skiing and golf, but even for team sports, the great ones have their own routines. Not only is it lonely at the top, it's often lonely on the way there.

8. The secret tricks hidden inside restaurant menus

Perhaps because I live in the Bay Area, it feels as if the current obsession is with the dark design patterns and effects of social apps. But in the scheme of things, many other fields whose work we interact with daily have many more years of experience designing to human nature. In many ways, people designing social media have a very naive and incomplete view of human nature, but the power of the distribution of ubiquitous smartphone and network effects have elevated them to the forefront of the conversation.

Take a place like Las Vegas. Its entire existence is testament to the fact that the house always wins, yet it could not exist if it could not convince the next sucker to sit down at the table and see the next hand. The decades of research into how best to part a sucker from his wallet makes the volume of research among social media companies look like a joke, even if the latter isn't trivial.

I have a sense that social media companies are similar to where restaurants are with menu design. Every time I sit down at a new restaurant, I love examining the menus and puzzling over all the choices with fellow diners, as if having to sit with me over a meal isn't punishment enough. When the waiter comes and I ask for an overview of the menu, and recommendations, I'm wondering what dishes the entire experience is meant to nudge me to order.

I'm awaiting the advent of digital and eventually holographic or A/R menus to see what experiments we'll see. When will we have menus that are personalized? Based on what you've enjoyed here and other restaurants, we think you'll love this dish. When will we see menus that use algorithmic sorting—these are the most ordered dishes all-time, this week, today? People who ordered this also ordered this? When will see editorial endorsements? "Pete Wells said of this dish in his NYTimes review..."

Not all movies are worth deep study because not all movies are directed with intent. The same applies to menus, but today, enough menus are put through a deliberate design process that it's usually a worthwhile exercise to put them under the magnifying glass. I would love to read some blog that just analyzes various restaurant menus, so if someone starts one, please let me know.

9. Threat of bots and cheating looms as HQ Trivia reaches new popularity heights

When I first checked out HQ Trivia, an iOS live video streaming trivia competition for cash prizes, the number of concurrent viewers playing, displayed on the upper left of the screen, numbered in the hundreds. Now the most popular of games, which occur twice a day, attract over 250K players. In this age where we've seen empires built on exploiting the efficiencies to be gained from shifting so much of social intimacy to asynchronous channels, it's fun to be reminded of the unique fun of synchronous entertainment.

What intrigues me is not how HQ Trivia will make money. The free-to-play game industry is one of the most savvy when it comes to extracting revenue, and even something like podcasts points the way to monetizing popular media with sponsorships, product placement, etc.

What's far more interesting is where the shoulder on the S-curve is. Trivia is a game of skill, and with that comes two longstanding issues. I've answered, at most, 9 questions in a row, and it takes 12 consecutive right answers to win a share of the cash pot. I'm like most people in probably never being able to win any cash.

This is an issue faced by Daily Fantasy Sports, where the word "fantasy" is the most important word. Very soon after they became popular, DFS were overrun by sharks submitting hundreds or thousands of lineups with the aid of computer programs, and some of those sharks worked for the companies themselves. The "fantasy" being sold is that the average person has a chance of winning.

As noted above in my comment about Las Vegas, it's not impossible to sell people on that dream. The most beautiful of cons is one the mark willingly participates in. People participate in negative expected value activities all the time, like the lottery, and carnival games, and often they're aware they'll lose. Some people just participate for the fun of it, and a free-to-play trivia game costs a player nothing other than some time, even if the expected value is close to zero.

A few people have asked me whether that live player count is real, and I'm actually more intrigued by the idea it isn't. Fake it til you make it is one of the most popular refrains of not just Silicon Valley but entrepreneurs everywhere. What if HQ Trivia just posted a phony live player count of 1 million tomorrow? Would their growth accelerate even more than it has recently? What about 10 million? When does the marginal return to every additional player in that count go negative because people feel that there is so much competition it's not worth it? Or is the promise of possibly winning money besides the point? What if the pot scaled commensurate to the number of players; would it become like the lottery? Massive pots but long odds?

The other problem, linked to the element of skill, is cheating. As noted in the article linked above, and in this piece about the spike in Google searches for answers during each of the twice-a-day games, cheating is always a concern in games, especially as the monetary rewards increase. I played the first game when HQ Trivia had a $7,500 cash pot, and the winners each pocketed something like $575 and change. Not a bad payout for something like 10 minutes of fun.

Online poker, daily fantasy sports, all are in constant battle with bots and computer-generated entries. Even sports books at casinos have to wage battle with sharks who try to get around betting caps by sending in all sorts of confederates to put down wagers on their behalf.

I suspect both of these issues will be dampeners on the game's prospects, but more so the issue of skill. I already find myself passing on games when I'm not with others who also play or who I can rope into playing with me. That may be the game's real value, inspiring communal bonding twice a day among people in the same room.

People like to quip that pornography is the tip of the spear when it comes to driving adoption of new technologies, but I'm partial to trivia. It is so elemental and pure a game, with such comically self-explanatory rules, that it is one of the elemental forms or genres of gaming, just like HQ Trivia host Scott Rogowsky is some paragon of a game-show host, mixing just the right balance of cheesiness and snarkiness and effusiveness needed to convince all the players that any additional irony would be unseemly.

10. Raising a teenage daughter

Speaking of Elizabeth Weil, who wrote the Shiffrin profile for Outside, here's another of her pieces, a profile of her daughter Hannah. The twist is that the piece includes annotations by Hannah after the fact.

It is a delight. The form is perfect for revealing the dimensions of their relationship, and that of mothers and teenage daughters everywhere. In the interplay of their words, we sense truer contours of their love, shaped, as they are, by two sets of hands.

[Note, Esquire has long published annotated profiles, you can Google for them, but they are now all locked behind a paywall]

This format makes me question how many more profiles would benefit from allowing the subject of a piece to annotate after the fact. It reveals so much about the limitations of understanding between two people, the unwitting and witting lies at the heart of journalism, and what Janet Malcolm meant, when she wrote, in the classic opening paragraph of her book The Journalist and the Murderer, "Every journalist who is not too stupid or too full of himself to notice what is going on knows that what he does is morally indefensible."

Helpful tip for data series labels in Excel

I've never received as many emails from readers as I did for my most recent post on line graphs, analytics, Amazon, Excel, and Tufte, among other things. It turns out that countless consultants, bankers, and analysts still wake up in a cold sweat at the recollection of spending hours formatting graphs in Excel. I opened every last Excel spreadsheet you sent me, apparently we all have one or another lying around as a souvenir of our shared trauma.

[It's fun to hear directly from my readers, I encourage more of it. When so much of online discourse is random strangers performing drive-by violence, or chucking Molotov cocktails at you, it's somewhat old-fashioned and comforting to receive a friendly email. It reminds me a lot of the early days of the Internet, a more idyllic time, when Utopian dreams of the power of this technology hadn't been crushed by the darkness in the souls of mankind.]

Many readers just shared their stories of Excel frustration, but a few offered helpful tips. One class of these was just a recommendation to try alternative programs for charting, like Tableau, ggplot, or D3. I have not had time to play with any of these, though I remember working with Tableau briefly at a company that had purchased a license. I'm not familiar enough with any of these to offer any meaningful comparison to Excel. 

I still hope that someone who works on Excel will just upgrade their default charting options because of the sheer number of Microsoft Office users. Most companies don't license Tableau, and many may not have the inclination or time to learn to use ggplot and D3, though the latter, in particular, seems capable of generating some beautiful visualizations. In contrast, I can't recall any company I worked at that didn't offer me a Microsoft Office license if I wanted one.

A few readers mentioned they wrote macros to automate some or most of the formatting tricks I set out in my post. Maybe at some point this will become an open source tool, which I'd love. If I spot one I'll share it here. Excel users are a tight knit community.

A couple readers offered a similar solution to my problem with generating dynamic data series labels, but my favorite, the most comprehensive option, came from a reader named Jeffrey, a finance associate.

It's a clever little hack. Here's how it works:

  1. Fill in your data table in Excel as normal, with data series in rows, time periods (or whatever the x-axis will be) in columns.
  2. Add one duplicate row for each data series below those data series in your table, and name each of those the same as the data series above, in order. For example, if your data series are U.S., Japan, and Australia, you now add three more rows, named U.S., Japan, and Australia.
  3. For these dummy data series, leave all the data cells blank except the last one, which in my example was the year 2014. For those three cells, just use a formula so that that cell equals the corresponding last data point from the corresponding data series above. So, for the dummy data series for Australia, my formula for 2014 just points to the value in the cell for 2014 for the actual Australia data series.
  4. Now create the chart for your data table, including both the actual and dummy data series. In the resulting line graph, you now have six data series instead of three, but the three dummy data series just have a single data point, the last one, which overlaps the corresponding last point in the actual data series.
  5. Do all the visual hacks I mentioned in my previous post. When it comes to your three dummy data series, instead of displaying the actual data label, select "Series Name" in the Format Data Labels menu.

That's it! Now you have data labels that will move with any change in the last data point of your three data series.

It's a hack, so it's not perfect. You still have to update your table each time you add to it, moving the dummy pointers one cell to the right. And selecting the data series when it exactly overlaps the actual data series can be tricky. But the thing is, all my old ways of setting up the charts were hacks, too, and this one saves the work of moving data series labels whenever the scale of the graph is changed.

It would be easier if Excel just offered a way to display the data labels and the series name for every data series. Maybe someday? The communication arc of the universe is long, and I like to think it bends towards greater efficiency.

Thanks Jeffrey! Also, thanks to my old coworker Dave who, more than any of my other readers, sends me precise copy-edits to my posts. I wish I were a better editor of my own work, but familiarity breeds myopia.